Legal

Privacy Policy – How 89k Handles Your Data

Your privacy matters to us. This Privacy Policy explains what personal information 89k collects from Pakistan players, how it is used, who it may be shared with, and what rights you have over your own data. Please read through this carefully before registering or using the platform.

Last updated: January 2026 Applies to: Pakistan players PKR platform

How 89k Protects Your Privacy

Before you read through the full policy below, here is a plain-language summary of the six key commitments 89k makes to every registered player regarding their personal data.

We Only Collect What We Need

89k collects personal information that is genuinely necessary to run the platform — your name, contact details, date of birth, and payment information. We do not collect data for the sake of it, and we do not build marketing profiles to sell to third parties.

Your Data Is Stored Securely

All personal data stored by 89k is protected using industry-standard encryption and access controls. Only authorised personnel and systems can access your information, and access is limited strictly to what is needed to carry out a specific function on the platform.

We Do Not Sell Your Data

Your personal information is never sold to third parties for any purpose. Data may be shared with service providers who help operate the platform — such as payment processors like JazzCash and Easypaisa or identity verification services — but only under strict data processing agreements.

You Control Your Data

You have the right to access the personal data 89k holds about you, request corrections, ask for deletion where applicable, and object to certain types of processing. These rights can be exercised by contacting the 89k support team at any time.

Transparent Cookie Use

89k uses cookies and similar technologies to keep the platform running smoothly and to understand how it is being used. This policy explains exactly what cookies are used, why they are used, and how you can manage or disable them through your browser settings.

Clear Communication

If there is ever a significant change to how 89k processes your personal data, you will be notified by email before the change takes effect. We will not make material changes to this policy without giving registered players reasonable advance notice.

Your privacy is important. This Privacy Policy applies to all users of the 89k platform accessible at 89k.run. By registering an account or using any feature of the platform, you acknowledge that you have read and understood this policy. Please also review the Terms and Conditions which form part of your agreement with 89k.

1 Who We Are

89k is an online entertainment platform offering casino games, slot titles, bingo rooms, live sports betting, and related gaming services at 89k.run. The platform is operated for adult players based in Pakistan, with all transactions processed in Pakistani Rupees (PKR). For the purposes of this Privacy Policy, "89k", "we", "us", or "our" refers to the operator of the 89k platform.

This Privacy Policy governs the collection, use, storage, and sharing of personal data in connection with your use of the 89k platform — including account registration, deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and card payments, gameplay activity, sports betting, and customer support interactions.

If you have any questions about how 89k handles your personal data, you can contact the support team through your account dashboard or via the details provided in Section 12 of this policy.

2 Data We Collect

89k collects personal data from you in the following ways: directly from you when you register or use the platform, automatically as you interact with the platform, and from third-party service providers who assist in operating the platform. The categories of data collected are as follows:

Category Examples How Collected
Identity Data Full name, date of birth, CNIC details (where required for verification) Provided by you during registration or KYC verification
Contact Data Email address, mobile number Provided by you during registration or account updates
Financial Data JazzCash / Easypaisa account numbers, bank account details, card information (partial), transaction history in PKR Provided by you when making deposits or withdrawals
Technical Data IP address, device type, browser type and version, operating system, session timestamps Collected automatically when you access the platform
Usage Data Games played, bets placed, sports markets accessed, login history, session duration Collected automatically during platform use
Communications Data Support chat transcripts, emails sent to support, any information you share when raising a query Collected when you contact 89k support

89k does not collect sensitive personal data such as biometric information, religious beliefs, or medical records. We also do not collect data from social media accounts unless you choose to share such information directly with the support team.

3 How We Use Your Data

89k uses the personal data collected from players for the following purposes:

  • Account Management: To create and manage your 89k account, verify your identity, and maintain your account settings and preferences.
  • Transaction Processing: To process deposits in PKR via JazzCash, Easypaisa, Raast, bank transfer, and cards; and to process withdrawal requests back to your verified payment method.
  • Platform Operation: To deliver casino games, slot titles, bingo, sports betting markets including cricket, PSL, T20, football, and esports, and all other features available on the platform.
  • Customer Support: To respond to your queries, resolve disputes, investigate complaints, and communicate important account information.
  • Security and Fraud Prevention: To detect unusual account activity, prevent fraudulent transactions, identify prohibited conduct such as multi-accounting or bot use, and protect the integrity of the platform.
  • Responsible Gaming: To monitor gameplay patterns where necessary to identify players who may benefit from responsible gaming support, and to apply tools such as deposit limits or cooling-off periods as requested.
  • Platform Improvement: To analyse how players use the platform so that we can improve the experience, fix technical issues, and introduce features that are genuinely useful.
  • Marketing Communications: To send you information about promotions, bonuses, and platform updates — but only where you have opted in to receive such communications. You can opt out at any time.

89k will not use your personal data for any purpose that is incompatible with the purposes listed above without notifying you first.

4 Legal Basis for Processing

89k processes your personal data on the following legal bases depending on the purpose of processing:

  • Contract Performance: Processing that is necessary to operate your 89k account, process payments, and deliver the platform services you have registered for.
  • Legitimate Interests: Processing carried out in 89k's legitimate interests — such as fraud prevention, security monitoring, and platform analytics — where those interests are not overridden by your rights and interests.
  • Consent: Processing for optional purposes such as marketing communications, where you have given us your explicit consent. You may withdraw consent at any time by contacting support or updating your account preferences.
  • Legal Obligation: Processing required to comply with applicable obligations, including identity verification and transaction record-keeping.

Where 89k processes your data on the basis of legitimate interests, you have the right to object to that processing. If you wish to raise an objection, please contact the support team with details of your concern and we will review it promptly.

5 Data Sharing

89k does not sell, rent, or trade your personal data to third parties for their own marketing or commercial use. Your data may be shared with third parties only in the following limited circumstances:

  • Payment Processors: JazzCash, Easypaisa, Raast, and banking partners receive the financial data necessary to process your deposit and withdrawal transactions in PKR. These providers operate under their own privacy policies and data security obligations.
  • Identity Verification Providers: Third-party KYC (Know Your Customer) services may receive identity documents and personal details where verification is required to confirm your eligibility to use the platform.
  • Game Software Providers: Game providers whose titles are available on 89k may receive anonymised session data necessary to deliver gameplay. Your identity is not shared with game providers beyond what is technically required.
  • Technology and Infrastructure Providers: Cloud hosting, analytics, and platform support vendors who process data on 89k's behalf under contractual data processing agreements that restrict their use of your information.
  • Business Transfers: In the event that 89k's business or platform is acquired, merged, or transferred, your data may form part of the transferred assets. You will be notified before such a transfer takes place.

All third parties who process personal data on 89k's behalf are required to handle that data securely, use it only for the purpose for which it was shared, and comply with applicable data protection obligations.

6 Cookies & Tracking Technologies

89k uses cookies and similar tracking technologies on the platform. Cookies are small text files placed on your device when you visit the platform. They help the platform function correctly, remember your preferences, and understand how the platform is being used.

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security tokens that protect your account. These cannot be disabled without affecting platform functionality.
  • Preference Cookies: Remember your settings and preferences — such as language selection or display preferences — so you do not need to re-enter them on each visit.
  • Analytics Cookies: Help 89k understand how the platform is being used — for example, which sections are most popular, where players encounter technical issues, and how long a typical session lasts. This data is aggregated and does not identify individual users.
  • Marketing Cookies: Used where you have opted in to receive promotional communications, to track whether platform promotions have been seen or interacted with. These can be disabled at any time.

You can manage or disable cookies through your browser settings. Most modern browsers allow you to block or delete cookies, though disabling essential cookies may affect your ability to use certain parts of the 89k platform. Continuing to use the platform after being presented with cookie information constitutes acceptance of non-essential cookies, unless you choose to opt out.

7 Data Retention

89k retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any applicable record-keeping obligations. The following general retention periods apply:

  • Active Account Data: Retained for the full duration that your 89k account remains active, plus a period of up to five years after account closure.
  • Transaction Records: Financial transaction history, including PKR deposits and withdrawals, is retained for a minimum of five years to support record-keeping obligations and dispute resolution.
  • Support Communications: Chat and email support records are retained for up to three years to allow disputes or complaints to be reviewed in context.
  • Technical and Usage Data: Log files and session data are typically retained for up to 12 months, after which they are deleted or anonymised.
  • Marketing Data: If you opt out of marketing communications, your preference is retained indefinitely to ensure we do not contact you again without fresh consent.

When data is no longer required and the applicable retention period has passed, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

8 Your Rights

As a registered player on 89k, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting the 89k support team:

Right of Access

Request a copy of the personal data 89k holds about you, along with information on how it is being used.

Right to Rectification

Ask 89k to correct any inaccurate or incomplete personal data held in your account.

Right to Erasure

Request deletion of your personal data where it is no longer necessary and no retention obligation requires it to be kept.

Right to Restriction

Ask 89k to restrict the processing of your data in certain circumstances — for example, while a correction request is being reviewed.

Right to Object

Object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes.

Right to Portability

Receive a copy of your personal data in a structured, commonly used format that you can transfer to another service.

89k will respond to data rights requests within a reasonable timeframe. In some cases, identity verification may be required before a request can be actioned to ensure your data is not disclosed to an unauthorised person.

9 Children & Minors

The 89k platform is strictly for adults aged 18 years and above. 89k does not knowingly collect, store, or process personal data belonging to persons under the age of 18. If you are under 18, you must not register an account or use any part of the 89k platform.

If 89k becomes aware that personal data has been collected from a minor — whether through a false age declaration at registration or any other means — that account will be closed immediately, all data associated with it will be deleted, and any funds held in the account will not be returned as per the Terms and Conditions.

If you are a parent or guardian and believe your child has registered on 89k, please contact the support team immediately so the account can be investigated and closed. Please visit the Responsible Gaming page for information on parental controls and protecting young people from accessing online gaming platforms.

10 Data Security

89k takes the security of your personal data seriously. The platform applies appropriate technical and organisational measures to protect your data against unauthorised access, accidental loss, disclosure, or destruction. Security measures in place include:

  • Encryption of data in transit using TLS (Transport Layer Security) across all platform connections.
  • Encrypted storage of sensitive data including financial information and identity documents.
  • Role-based access controls limiting internal access to personal data to authorised team members only.
  • Regular security reviews and monitoring of platform systems for suspicious activity.
  • Secure handling of payment data processed via JazzCash, Easypaisa, Raast, and card payment gateways.

While 89k takes all reasonable steps to secure your data, no online platform can guarantee absolute security. You also have a responsibility to keep your account credentials secure — do not share your password with anyone, and contact support immediately if you suspect your account has been accessed without your permission.

Security tip: 89k will never ask for your full password by email, live chat, or phone. If you receive any communication claiming to be from 89k and asking for your password, treat it as suspicious and contact support directly through your account dashboard.

11 Changes to This Policy

89k may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable legal requirements, or improvements to how we communicate our data practices to players. The date of the most recent revision is always shown at the top of this page.

Where a change to this policy is material — meaning it significantly affects how your personal data is used or what rights you have — you will be notified by email to the address registered on your account before the change comes into effect. Minor updates such as corrections, clarifications, or formatting improvements may be made without advance notice.

Continued use of the 89k platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes made to this policy, you should stop using the platform and contact support to close your account.

12 Contact Us

If you have questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how 89k is handling your personal information, please get in touch with the support team. We take privacy queries seriously and aim to respond within a reasonable timeframe.

For account-specific queries — including data access requests, correction requests, or marketing opt-outs — you can also manage many of these directly through your 89k account dashboard. The FAQ page also contains answers to commonly asked questions about data and privacy on the platform.

Support Email: [email protected] — for privacy queries, data rights requests, and general account support.

🔒

Play With Confidence on 89k Pakistan

Now that you know how 89k protects your personal data, create your free account and enjoy casino games, slots, bingo, and live cricket & sports betting — all in PKR.

18+ only. Please review our Terms and Conditions and Responsible Gaming guidelines before registering.